How do I return a package from True North?

To return a package, submit a return here. We will find your order based on the information you provide and send you a return label to ship your item back to us. Onve the courier has confirmed that you mailed the package we will issue you a full refund.

Under what circumstances can I return a product from True North?

You can return a product from True North for any reason. As long as you submit a return request within 30 days of purchase we will honor your return for any and all unused products.